The FESCO Sargodha Industrial Sub-Division office at Industrial Estate Phase-1, Main Gate Road, is the dedicated electricity services office for factory owners, large commercial establishments, and industrial units in Sargodha District. If you own a flour mill, rice processing unit, cold storage, textile unit, or any business in the Industrial Estate Phase-I or Phase-II, your connection falls under this sub-division — not the City Sub-Division. The Industrial SDO handles 8,500+ consumer accounts on 18 dedicated feeders built to handle the high load demands of manufacturing operations.
Factory owners dealing with load enhancement applications — when adding new machinery or expanding production lines — must submit a written application to the SDO Industrial office with the technical specifications of the new equipment (load in kW, motor ratings, and power factor). The SDO then conducts a survey and submits the case to the FESCO XEN (Executive Engineer) Sargodha Division for approval. For HT (High Tension) 11kV consumers, the process involves additional safety inspection and protection relay settings verification — this is typically handled by the SDO's senior technical staff.
A very common issue reported by Sargodha industrial consumers is Power Factor penalty charges showing up on monthly bills. If your bill includes a PF penalty, it means your factory's average power factor is below the required 0.85 threshold. The solution is installing capacitor banks calibrated to your actual load — the SDO Industrial office can provide guidance on the required kVAR rating based on your consumption data. Many factories in the Industrial Estate have addressed this through local electrical contractors approved by FESCO.
For production loss compensation claims following extended outages due to FESCO infrastructure failure, you must file a written application at the SDO Industrial office within 15 days of the incident, attaching a production record showing the hours lost and estimated financial impact. These claims are processed through the FESCO Complaint Redressal mechanism and may require documentation from the XEN office. FESCO does not automatically compensate for outages — the formal written claim process is mandatory.
Pro Tip from Local Experience
Always call 118 first — it logs your complaint with a reference number and creates an official trail. Visit the SDO office in person only if the phone complaint is not resolved within 24 hours for faults, or 7 days for billing/connection issues.