The FESCO Sargodha City Sub-Division serves as the primary electricity distribution office for the urban core of Sargodha District, managing power supply to approximately 185,000 residential, commercial, and industrial consumers within the city municipal limits. Operating under the Faisalabad Electric Supply Company (FESCO) Sargodha Circle, this sub-division handles all aspects of electricity distribution including new connections, billing inquiries, fault reporting, and load management for the densely populated central city area.
Established as part of FESCO's organizational restructuring in 1998, the Sargodha City Sub-Division has continuously expanded its infrastructure to meet the growing electricity demands of an urbanizing population. The sub-division operates 42 distribution feeders serving diverse consumer categories ranging from domestic households to large commercial establishments, educational institutions, and government offices. Modern digital metering systems have been deployed across most consumer categories, enabling accurate billing and remote monitoring capabilities.
The sub-division office on Circular Road serves as the primary point of contact for consumers seeking new connections, addressing billing disputes, or reporting service interruptions. A dedicated complaint cell operates round-the-clock through the national helpline 118, ensuring rapid response to power outages and emergency situations. The office also houses a computerized billing section where consumers can verify bills, request duplicate copies, and arrange payment plans for outstanding balances.
In alignment with FESCO's digitalization initiatives, the Sargodha City Sub-Division has implemented online services including electronic new connection (ENC) applications, e-billing, and mobile app-based complaint registration. These digital channels have significantly reduced in-person visits and processing times, particularly for routine services like bill payments and connection status inquiries.